{"id":610,"date":"2026-01-05T13:31:13","date_gmt":"2026-01-05T12:31:13","guid":{"rendered":"https:\/\/ozzidesign.eu\/warranties-and-returns\/"},"modified":"2026-02-13T13:35:48","modified_gmt":"2026-02-13T12:35:48","slug":"warranties-and-returns","status":"publish","type":"page","link":"https:\/\/ozzidesign.eu\/en\/warranties-and-returns\/","title":{"rendered":"Warranty &amp; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"610\" class=\"elementor elementor-610 elementor-15\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a45b48 e-flex e-con-boxed e-con e-parent\" data-id=\"4a45b48\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d017f4 elementor-widget elementor-widget-heading\" data-id=\"5d017f4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Warranty<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a3ab36 e-flex e-con-boxed e-con e-parent\" data-id=\"9a3ab36\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dcb377 elementor-widget elementor-widget-heading\" data-id=\"3dcb377\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e25578 elementor-widget elementor-widget-text-editor\" data-id=\"9e25578\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All offered furniture is covered by a <strong>24-month warranty<\/strong>, calculated from the date the furniture is handed over to the Buyer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e6e6f0 elementor-widget elementor-widget-heading\" data-id=\"0e6e6f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What does the warranty cover?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b2d599 elementor-widget elementor-widget-text-editor\" data-id=\"2b2d599\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The warranty covers only physical defects of the product resulting from causes inherent in the sold product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a42efbe elementor-widget elementor-widget-heading\" data-id=\"a42efbe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is not covered by the warranty?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d66c6f elementor-widget elementor-widget-text-editor\" data-id=\"8d66c6f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The warranty does not cover defects or damage resulting from:<\/p><ul><li>improper or non-intended use of the product,<\/li><li>lack of proper care and maintenance,<\/li><li>natural wear and tear of materials,<\/li><li>mechanical damage,<\/li><li>modifications or repairs carried out independently by the Customer,<\/li><li>external factors (moisture, flooding, fire, changing environmental conditions),<\/li><li>fault of the Customer or Consumer.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-570770d elementor-widget elementor-widget-heading\" data-id=\"570770d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12d5015 elementor-widget elementor-widget-text-editor\" data-id=\"12d5015\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The product is made <strong>to the Customer\u2019s individual order<\/strong>. The Customer specifies, among other things, the dimensions, material and colour, which means the product is manufactured according to the Consumer\u2019s individual requirements. For this reason, <strong>returns are not possible<\/strong>.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3f19f9 elementor-widget elementor-widget-heading\" data-id=\"d3f19f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order cancellation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b5559b elementor-widget elementor-widget-text-editor\" data-id=\"8b5559b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Order cancellation is <strong>not possible after the payment has been credited<\/strong> (including the payment of a deposit).<br>Any changes to the order are possible only after prior contact with the Seller and depend on the current stage of order processing. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39b8924 e-flex e-con-boxed e-con e-parent\" data-id=\"39b8924\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6014573 elementor-widget elementor-widget-image\" data-id=\"6014573\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"752\" src=\"https:\/\/ozzidesign.eu\/wp-content\/uploads\/2026\/01\/O-nas_wp_long.jpeg\" class=\"attachment-full size-full wp-image-2444\" alt=\"\" srcset=\"https:\/\/ozzidesign.eu\/wp-content\/uploads\/2026\/01\/O-nas_wp_long.jpeg 1536w, https:\/\/ozzidesign.eu\/wp-content\/uploads\/2026\/01\/O-nas_wp_long-300x147.jpeg 300w, https:\/\/ozzidesign.eu\/wp-content\/uploads\/2026\/01\/O-nas_wp_long-1024x501.jpeg 1024w, https:\/\/ozzidesign.eu\/wp-content\/uploads\/2026\/01\/O-nas_wp_long-768x376.jpeg 768w, https:\/\/ozzidesign.eu\/wp-content\/uploads\/2026\/01\/O-nas_wp_long-600x294.jpeg 600w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Warranty Warranty period All offered furniture is covered by a 24-month warranty, calculated from the date the furniture is handed over to the Buyer. What does the warranty cover? The warranty covers only physical defects of the product resulting from causes inherent in the sold product. What is not covered by the warranty? The warranty [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-610","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty &amp; Returns | Ozzi Design - Upholstered furniture manufacturer<\/title>\n<meta name=\"description\" content=\"24-month warranty on Ozzi Design upholstered furniture. 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